Key Responsibilities

• Manage day-to-day store operations and ensure smooth functioning.
• Achieve sales, profitability and operational targets.
• Lead, motivate, train and develop the store team.
• Ensure excellent customer service and handle customer complaints.
• Manage inventory, stock accuracy and visual merchandising.
• Monitor manpower, attendance, productivity and employee performance.
• Control store expenses and manpower cost.
• Ensure compliance with company policies, SOPs, safety and statutory requirements.
• Monitor store KPIs and prepare regular reports.
• Drive employee engagement and maintain a positive work environment.

Candidate Requirements

• 2–5 years of experience in retail operations.
• Prior experience in a supervisory/store management role preferred.
• Strong leadership, communication and team-management skills.
• Customer-focused and target-oriented approach.
• Good problem-solving and decision-making skills.
• Basic knowledge of MS Office and retail systems.

Key Responsibilities

• Manage overall day-to-day store operations.
• Achieve sales, profitability and operational targets.
• Lead, motivate and develop the store team.
• Manage manpower, attendance, performance and employee engagement.
• Ensure excellent customer service and handle customer complaints.
• Monitor stock, inventory accuracy and merchandising standards.
• Control store expenses and manpower cost.
• Ensure compliance with company policies, SOPs, safety and statutory requirements.
• Monitor store KPIs and prepare regular performance reports.
• Coordinate with HR and other departments for smooth store operations.

Candidate Requirements

• 2–5 years of experience in retail operations.
• Previous supervisory or store management experience preferred.
• Strong leadership and communication skills.
• Good customer-handling and problem-solving skills.
• Target-oriented with good team management ability.
• Basic knowledge of MS Office and retail systems.

Key Responsibilities

• Manage overall day-to-day store operations.
• Achieve sales, profitability and operational targets.
• Lead, motivate and develop the store team.
• Manage manpower, attendance, performance and employee engagement.
• Ensure excellent customer service and handle customer complaints.
• Monitor stock, inventory accuracy and merchandising standards.
• Control store expenses and manpower cost.
• Ensure compliance with company policies, SOPs, safety and statutory requirements.
• Monitor store KPIs and prepare regular performance reports.
• Coordinate with HR and other departments for smooth store operations.

Candidate Requirements

• 2–5 years of experience in retail operations.
• Previous supervisory or store management experience preferred.
• Strong leadership and communication skills.
• Good customer-handling and problem-solving skills.
• Target-oriented with good team management ability.
• Basic knowledge of MS Office and retail systems.

Key Responsibilities:

* Assist the Store Manager in day-to-day store operations.
* Lead, coach, and develop Team Leaders and store staff.
* Ensure customer service and resolve customer complaints.
* Ensure compliance with company policies, SOPs, and safety standards.
* Prepare daily, weekly, and monthly operational reports.

Eligibility:

* Graduate in any discipline.
* 3–6 years of retail experience, including at least 1–2 years in a supervisory/Assistant Store Manager role.
* Strong leadership, communication, and problem-solving skills.
* Knowledge of inventory management, sales reporting, and MS Excel.

• Manage the overall day-to-day operations of the store.
• Achieve sales, revenue, and profitability targets.
• Ensure excellent customer service and customer satisfaction.
• Manage and motivate the store team to achieve business objectives.
• Plan manpower, prepare duty rosters, and monitor attendance.
• Ensure proper stock management, inventory accuracy, and loss prevention.
• Monitor store visual merchandising and maintain company standards.
• Ensure compliance with company policies, SOPs, safety, and operational guidelines.
• Conduct regular team briefings, training, and performance discussions.
• Handle customer complaints and resolve operational issues effectively.
• Monitor daily sales, expenses, productivity, and other store KPIs.
• Coordinate with the ABM/ZM and HR team for manpower and employee-related matters.
• Ensure proper cash handling and adherence to financial procedures.
• Maintain store cleanliness, discipline, and overall presentation.
• Prepare and share required reports with the management.

• Manage the overall day-to-day operations of the store.
• Achieve sales, revenue, and profitability targets.
• Ensure excellent customer service and customer satisfaction.
• Manage and motivate the store team to achieve business objectives.
• Plan manpower, prepare duty rosters, and monitor attendance.
• Ensure proper stock management, inventory accuracy, and loss prevention.
• Monitor store visual merchandising and maintain company standards.
• Ensure compliance with company policies, SOPs, safety, and operational guidelines.
• Conduct regular team briefings, training, and performance discussions.
• Handle customer complaints and resolve operational issues effectively.
• Monitor daily sales, expenses, productivity, and other store KPIs.
• Coordinate with the ABM/ZM and HR team for manpower and employee-related matters.
• Ensure proper cash handling and adherence to financial procedures.
• Maintain store cleanliness, discipline, and overall presentation.
• Prepare and share required reports with the management.

• Support the Store Manager in managing day-to-day store operations.
• Lead, guide, and motivate the store team to achieve sales and operational targets.
• Ensure excellent customer service and handle customer queries effectively.
• Allocate daily tasks to team members and monitor their performance.
• Support manpower planning, duty roster, attendance, and shift management.
• Ensure proper stock handling, replenishment, and inventory accuracy.
• Monitor store cleanliness, merchandising, and overall store standards.
• Ensure compliance with company policies, SOPs, and safety guidelines.
• Conduct team briefings and support on-the-job training for employees.
• Monitor sales, productivity, and other key store KPIs.
• Support cash handling and ensure adherence to company procedures.
• Escalate operational or employee-related issues to the Store Manager.
• Maintain discipline and a positive working environment within the team.
• Take charge of the store in the absence of the Store Manager, when required.

• Manage the overall day-to-day operations of the store.
• Achieve sales, revenue, and profitability targets.
• Ensure excellent customer service and customer satisfaction.
• Manage and motivate the store team to achieve business objectives.
• Plan manpower, prepare duty rosters, and monitor attendance.
• Ensure proper stock management, inventory accuracy, and loss prevention.
• Monitor store visual merchandising and maintain company standards.
• Ensure compliance with company policies, SOPs, safety, and operational guidelines.
• Conduct regular team briefings, training, and performance discussions.
• Handle customer complaints and resolve operational issues effectively.
• Monitor daily sales, expenses, productivity, and other store KPIs.
• Coordinate with the ABM/ZM and HR team for manpower and employee-related matters.
• Ensure proper cash handling and adherence to financial procedures.
• Maintain store cleanliness, discipline, and overall presentation.
• Prepare and share required reports with the management.

Assistant Store Manager (ASM)

Key Responsibilities:

• Support the Store Manager in daily store operations.
• Manage and guide the store team to achieve sales targets.
• Ensure proper customer service and customer satisfaction.
• Monitor stock, inventory, and visual merchandising.
• Ensure attendance, discipline, and grooming standards.
• Support recruitment, onboarding, and training of new employees.
• Monitor store processes, SOP compliance, and operational standards.
• Handle customer complaints and resolve issues effectively.
• Prepare and share daily/weekly store reports.
• Support the Store Manager in controlling manpower and operational costs.